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Hey Toyota, what's it like to have Service Advantage for five years?

Guaranteed peace of mind

 

When you buy a new Toyota, you automatically get Service Advantage. You don’t even have to ask. It’s designed to keep your car at its best for up to 5 years of worry-free ownership.

What’s included?

The. Complete. Package. Know what you’ll be doing in five years? One thing you can count on is that your new car will still be in great shape. With Toyota Service Advantage, we’ve got you covered. From WOF to warranty and just about everything in between. Get peace of mind for up to five years. And enjoy the ride.

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Up to 5 years capped price service coverage

Service Advantage lowers the standard servicing costs to a capped price amount for up to the first five years of cover (or 60,000km, whichever happens first). Even if the standard service cost goes up during ownership, your capped price for servicing won’t budge for the first five years.

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Up to 5 years WOF coverage

Two Warrant of Fitness (WOF) inspections are included in the Service Advantage package. These can be claimed, at an Authorised Toyota Store or Service Agent, at the 3rd and 4th year from your vehicle’s first registration date.

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Up to 5 years warranty

You can get a 2 year or 50,000km* extension to the New Vehicle 3 year warranty if you service your Toyota at an Authorised Toyota Store or Service Agent. This adds up to a 5 year or 150,000km warranty (*whichever happens first under normal operating conditions).

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Up to 5 years Roadside Assistance

Keep up your scheduled servicing at an Authorised Toyota Store or Service Agent, and you’re covered for up to 5 years of AA Roadside Assistance. Handy for breakdowns, flat tyres or when you lock your keys out the car – just call the Automobile Association (AA) to get you and your car back on the road.

Maximising your resale value

A good service record gives the next owner confidence and adds to the car’s value. The balance of your Service Advantage package is fully transferable, so if you decide to sell your car, this gives added value.

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Our commitment to you

Our team is fully on board to service excellence and ensuring our customers receive the best experience. If you have any feedback, questions or concerns, your local Toyota store would welcome the opportunity to assist.


Your Toyota will never get anything less than top shelf service from our service team, and neither will you. We love Toyotas and their owners, so if you have any worries at all, please let us know. We’d welcome the opportunity to sort it out and make it right.

Our commitment to you booklet Contact your store

Toyota Service Advantage FAQs

What is Service Advantage?

Service Advantage is a maintenance package that comes with most new Toyota vehicles sold in New Zealand. It is designed to help you look after your vehicle and keep it safe and reliable

What’s included in Service Advantage?
  • Up to five years/60,000km of capped price servicing.  (4x Capped Price Services, Within 68,000km/56 months)
  • Up to five years of Roadside Assistance.
  • Up to five years of WOF coverage (2x WOF Inspections, Within 50 months)
  • Up to five years/150,000km of warranty through the Platinum Warranty extension If service requirements are meets).
What does capped price servicing mean?

It’s the maximum price you will pay for the first four services. This price is set when the vehicle is purchased and doesn’t change for the life of the Service Advantage contract 

What is the Platinum Warranty extension?

The Platinum Warranty extension is an extension to the Manufacturer's Warranty from 100,000km to 150,000km, or three years to five years, whichever comes first.

What is excluded from Service Advantage?

Certificate of Fitness, Tyres, updates to navigational maps, any additional items not included in the Recommended Service Schedule for your vehicle.

How often should I service my vehicle?

You should service your vehicle every 12 months or 15,000km, whichever occurs first. Some vehicles require more than this. Speak to your Toyota store for your specific vehicle requirements.

What if I miss a service? Can I still get the Platinum Warranty Extension?

No. Our dealers will endeavour to send you a service reminder based on a time period since your last service however ultimately it is the driver's responsibility to book their vehicle in for a service when it is due.

Can I prepay my capped price services?

Yes, you can prepay one or all remaining capped prices at the time of vehicle purchase or any time after this until the service is due.

Do I have to service with a Toyota Store or Service Agent?

To validate the extension of the Roadside Assistance and Platinum Warranty, yes, you have to service with an Authorised Toyota Store or Service Agent.

What happens if I sell my vehicle?

Service Advantage transfers with the vehicle to the new owner. If you have prepaid any services, you can have them refunded before the change of ownership.

Are there terms and conditions?

Yes, you can find these here. 

Can I claim my service late?

You get up to 2000km or two months on either side of the recommended service interval to claim your service and still be eligible for an extended platinum warranty.

If you have gotten off track with your servicing, talk to your Toyota Store about how best to get your servicing back on track.

Where can I find a list of Authorised Toyota Stores or Service Agents

You can see a list here. 

Get sorted with Service Advantage

 

This great package give you lots of reasons to buy a brand new Toyota. It's got all the stuff you need to hit the road with confidence.

 

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