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We offer a range of warranties with generous cover for you to choose from. If you run into an unexpected mechanical or electrical fault, you’ll be able to take your car to any Authorised Toyota Store for help and repairs.
Available on used Toyotas with a total travel distance of under 225,000km, travelling less than 40,000km per year.
Available on Toyotas intended to travel more than 40,000km per year or are used for fare or reward.
If you’re buying a New, Signature Class or Toyota Certified vehicle, you won’t have to worry about buying a warranty – it comes with the car.
Your new Toyota comes with a 3-year or 100,000km warranty (whichever comes first) from the date of registration.
All of our Signature Class vehicles come with a minimum 3-year full mechanical warranty with unlimited kilometres.
All Toyota Certified used cars imported by Toyota New Zealand come with 1 year of warranty and our standard 5-year Hybrid Battery Warranty (if applicable).
We use Toyota Genuine Parts in all warranty repairs throughout our Authorised Toyota Network.
Our warranties come with Roadside Assistance, including help for a flat battery, key lockout and towing to the nearest Authorised Toyota Store or Service Agent.
Buying a Toyota from a private seller? A warranty offers protection from unexpected faults.
Selling your Toyota? A warranty will make your car even more attractive to potential buyers.
To purchase an extended warranty, talk to your local Toyota Store to check if your vehicle is eligible. A pre-inspection check may be required.
Already have a Toyota warranty and need to make a claim on rental or accomodation costs? Just fill out and submit the form linked below. It only takes a few minutes.
We’ve got you covered.
Wear and tear is not covered with any Toyota Warranty.
New Vehicle warranty covers manufacturing or assembly defects. Signature Class, Toyota Certified and Used Vehicle warranties cover sudden and unexpected mechanical and electrical failures.
There is no limit for the New Vehicle and Signature Class warranties. However, there is a claim limit for Toyota Certified and Used Vehicle Warranties.
All non-Toyota and High Use vehicles require a full pre-inspection before an extended warranty can be purchased.
Toyota vehicles with less than 160,000km on the clock at the start of their Toyota Warranty enjoy the benefit of no excess per claim.
Toyota vehicles between 160,000km and 225,000km at the start of the warranty and High Use vehicles enjoy a low claim excess of $150 per claim.
Damage caused by accidents are not covered under a Toyota Warranty but may be covered by insurance. Check with your insurance provider to find out.
You can extend your Used Vehicle Warranty as long as your vehicle has not done any more than 225,000km when the policy starts.
Take your vehicle to an Authorised Toyota Store or Service Agent to report the fault. They will assess your vehicle. If the fault is covered under your warranty they will make the claim for you.
High Use and Platinum warranties require servicing with an Authorised Toyota Store or Service Agent to ensure your warranty remains valid.
All other warranties require you to follow the Toyota servicing schedule, use Genuine Parts and Toyota approved fluids, but you don’t need to service at a Toyota Store or Service Agent.
Yes. If your vehicle has travelled less than 225,000km. For High Use warranty the vehicle has to have travelled less than 160,000km.
Toyota New Zealand warranties are not valid overseas.
Keeping your vehicle serviced correctly and on time can help to ensure your warranty remains valid.
If lack of servicing or modifications is deemed to be the cause of a fault, the repair will not be covered under warranty.
The servicing information is supplied when you purchase your vehicle or warranty.
Our New Vehicle warranty covers manufacturing and assembly defects. Repairs or corrosion resulting from, fire, theft, contamination, sand, hail, salt, stones, chemicals, industrial fall-out, negligence or other causes beyond the control of Toyota New Zealand is not covered.
Our Used Vehicle warranties cover sudden and unexpected mechanical breakdowns.
Rust or corrosion is not a sudden mechanical failure and generally the result of an environmental factor or vehicle care or maintenance.
The Toyota Warranties add to the rights you have under the Consumer Guarantees Act. Specifically, the Toyota Warranties extend the period during which you can expect specified parts of your vehicle to be repaired or replaced in the event of sudden or unexpected mechanical or electrical failure (other than in the excluded circumstances listed in the individual warranty contracts).